Help & policies

Delivery

• We deliver across Jordan. Orders inside Amman arrive within [1–2] working days; other governorates within [2–4] working days.
• Delivery is complimentary on orders over 300 JOD. Below that, a flat fee of [X] JOD applies.
• International shipping: [available to … / not available yet].
• You will receive a confirmation by [SMS / WhatsApp / email] once your order is on its way.

Payment

• We accept [cash on delivery / card / CliQ].

Exchanges & returns

• You can request an exchange or return within 14 days of delivery.
• Pieces must be unworn, unwashed and with their original tags attached.
• [Evening wear, altered pieces and sale items are final sale.]
• To start a return, contact us with your order number. Refunds are issued within [X] working days to [the original payment method / store credit].
• Return delivery costs are [covered by us / paid by the customer].

Our pieces are cut for a relaxed, modest fit. If you are between two sizes, we recommend the larger one.

How to measure

• Bust: around the fullest part of the chest.
• Waist: around the narrowest part of the waist.
• Hips: around the fullest part of the hips.
• Length: from the highest point of the shoulder down to the hem.

Measurements (cm)

• XS — Bust [80–84] · Waist [62–66] · Hips [88–92] · Length [140]
• S — Bust [85–89] · Waist [67–71] · Hips [93–97] · Length [142]
• M — Bust [90–94] · Waist [72–76] · Hips [98–102] · Length [144]
• L — Bust [95–99] · Waist [77–81] · Hips [103–107] · Length [146]
• XL — Bust [100–104] · Waist [82–86] · Hips [108–112] · Length [148]

Need help choosing? Send us your height and usual size and we will advise.

Last updated: [date]

What we collect

• The details you give us when you order or contact us: name, phone number, email and delivery address.
• Basic, anonymous information about how the site is used, to help us improve it.

How we use it

• To process and deliver your orders, and to contact you about them.
• To send news about new collections, only if you subscribe. You can unsubscribe at any time.

Who we share it with

• Only the services needed to run the store, such as our delivery partner [name] and payment provider [name].
• We never sell your personal information.

Your rights

• You can ask us to see, correct or delete your information at any time by contacting [email].

Last updated: [date]

These terms apply to every order placed on this website, operated by [legal business name], [address], Jordan.

Orders & pricing

• All prices are in Jordanian Dinars (JOD) and include [VAT / applicable taxes].
• An order is confirmed once you receive our confirmation message. We may cancel an order if a piece is no longer available, and will refund any payment in full.
• Colours may vary slightly from what you see on screen.

Preorders

• Preorder pieces ship on the date shown on the product page. [Preorder payments are …]

Intellectual property

• All designs, photographs and text on this site belong to Alia Jazaeri and may not be reused without permission.

Contact

• Questions about these terms: [email / phone].